FSA Launches National Health Insurance Platform, Dhamani

Muscat, 20 Apr (ONA) --- The Financial Services Authority (FSA) today launched the National Health Insurance Platform codenamed “Dhamani” (my insurance) to regulate the Omani health insurance market.

The platform serves as an integrated electronic platform that facilitates the exchange of health insurance data, as well as claims between insurance companies and private health establishments.

The FSA held a press conference to this effect today to unveil salient features of Dhamani platform.

During the press conference, Abdullah Salim Al Salmi, CEO of the Financial Services Authority, outlined the regulatory role of the platform in advancing the health insurance system in the Sultanate of Oman and the way it benefits the parties concerned, including insurance policyholders and private health insurance establishments.

Al Salmi stressed that Dhamani platform represents a step forward in developing the Omani health insurance market, facilitating citizens' access to health services and enhancing the principle of insurance cover.

Al Salami affirmed the efficiency of the new platform, evidenced by the project’s pilot phase.

Al Salmi pointed out that, during the first quarter of 2025, about 3 million health insurance transactions were concluded through the platform by insurance companies and private healthcare establishments. The platform has also been linked to all insurance establishments—a total of 33 private hospitals and three private healthcare complexes, he added.

He affirmed that the new platform will address many challenges posed to insurance stakeholders, offer high-quality health insurance services and the prompt settlement of dues (by insurance companies) to private healthcare establishments. It will also provide a database of diseases, diagnoses and treatments, thereby enabling relevant authorities to conduct studies to develop the health sector.

Al Salmi explained that the platform extends its services to more than 650,000 health insurance policy holders, with a data and information exchange rate of up to 40,000 transactions per day. He added that a small fee will be imposed on hospitals to help finance the development of the platform and cover the cost of its establishment (a total of RO 1.6 million).

--- Ends/Bishara/AG