Consumer Protection Authority Organizes Second Quality Forum

Muscat, 10 Nov (ONA) --- The Consumer Protection Authority today organized the “Second Quality Forum” in cooperation with Oman Vision 2040 Implementation Follow-up Unit.

The forum reviewed the Authority’s experience in applying quality standards and adopting continuous improvement practices.

The opening ceremony was held under the auspices of Dr. Hamad Mohammed Al Dhawyani, Chairman of the National Records and Archives Authority.

The forum coincides with the World Quality Week, themed “Quality: Think Differently."

The forum included three working papers on the concept of ‘smart quality’ and the achievements made by “Injaz” digital platform, in addition to a visual presentation featuring the Consumer Protection Authority’s experience in implementing a standard quality management system.

During the forum, it was announced that the Authority’s branches in the governorates of Oman had obtained the ISO “9001:2015” Certification. This international recognition affirms the Consumer Protection Authority’s commitment to efficient quality management systems and the consolidation of institutional performance.

--- Ends/Bishara